Carmenta Group
Customers report high satisfaction with Carmenta
December 2, 2020
Carmenta Group
We are very pleased to announce that the result from our recent customer satisfaction survey has been finalised with a high score. The results are based on a survey carried out in the autumn of 2020 in which customers were asked to rate our products and services according to a range of criteria.
The excellent overall scores validate our long-held belief in the importance of keeping in close dialogue with our customers and getting their honest feedback. Not only is this the foundation of partnership; it’s also the only way to be certain we are meeting customer needs and adding real value as a partner. We are happy to see we are on the right track.
“We are very proud of the result in this important survey showing our customers’ appreciation of our hard work. Thank you for taking the time to give us feedback. We will of course not rest with this result but look for further improvements of our customer services.” says Björn Berndtsson, President and CEO of Carmenta Group.