Carmenta CoordCom serves as the technological foundation of emergency response systems across the globe. It is a flexible, comprehensive solution that can be integrated with existing communication and geospatial information infrastructure, resulting in a single reliable and powerful system. Carmenta CoordCom helps public safety organisations conduct smarter and more efficient emergency response operations.
3 reasons to choose CoordCom
Shorter response time
Time is the most important factor in an emergency response. Carmenta CoordCom speeds up every aspect of emergency response, thanks to features that include automatic call distribution, advanced maps, two-way case communication, and access to real-time information for everyone involved.
A unified solution for your evolving needs
CoordCom can be adapted and scaled to your needs, with the scope ranging from single-user up to a system that serves thousands of users with the highest possible level of availability. It also has integrated functions for telephony, radio, and data communication.
Proven in crisis
Carmenta CoordCom is an adaptation of technology deployed in mission-critical defence systems for 30+ years. Failure is not an option and 24/7 reliabilility is non-negotiable. We are passionate about building solutions for this life-saving business area, providing solutions that are both cutting-edge and unquestionabily reliable.
- Incident management
- Resource/dispatch management
- Integrated communications for current and future standards within analogue and digital radio, telephony, IP telephony, and data communication
- Multi-agency support
- Automatic alarm management
- Free geographical seating within an all IP architecture
- Scalability, enabling installations for local, regional and nationwide operations
- Integrates with existing communication infrastructure
ADD-ONS FOR COORDCOM
ResQMap - map functionality extension for Carmenta CoordCom
The ResQMap extension equips Carmenta CoordCom with a multi-user map display. This extension is often used in command and control centres to support emergency call-taking and ambulance dispatch. It is also used in applications related to critical infrastructure protection and border control.
ResQServices - flexible APIs for CoordCom
The ResQServices platform is a new extension of Carmenta CoordCom that enables our customers to set up secure external APIs for their public safety services. These APIs have been designed to make it easy to create high performing web pages, web apps, mobile apps or communication with external systems.
Media Communications Platform
The Media Communications Platform extension for Carmenta CoordCom is a communication server that uses SIP as the signalling standard together with a wide range of supported codecs. MCP is designed for mission-critical communication, and has several features specific to emergency response.
In the field
Use cases for Carmenta's public safety solutions
Medical, fire and police dispatching
From the first call to first responders arriving at the scene — this can seem like a lifetime for those waiting on the other end of the line.
For an ambulance, arriving at the wrong address isn't an option. Precise navigation means everything.
Oct 26, 2020
CoordCom 20.09 released
Carmenta is pleased to announce the release of CoordCom 20.09, our emergency response product suite. The following features headline the release: Detection of duplicate cases The support for making a …
May 18, 2020
Carmenta Public Safety secures cardiac arrest assistance
When a cardiac arrest occurs, Carmenta Public Safety enables the Danish pre-hospital emergency centre in region Zealand to quickly reach CPR-trained volunteers (first responders). As the primary link in the …
Jan 27, 2020
Carmenta Public Safety and Ortivus sign mutual distributor agreements
Carmenta Public Safety AB and Ortivus AB strengthen their cooperation by signing a mutual distributor agreement for the Nordic and Spanish markets. This means that both parties will be able …
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