At Carmenta, we work to ensure that our customers’ needs are at the heart of everything we do! Therefore, to understand our customers’ experiences, and how we can improve our products and services, we recently conducted a customer survey.
We are very proud to share that 85% of our customers express satisfaction or high satisfaction with Carmenta’s products and services. This is a strong indicator of our customers’ trust in us, and we couldn’t be more grateful for their support.
The survey identified several other key strengths that we are equally proud of:
While the feedback was overwhelmingly positive, we also received some suggestions on areas where we can improve. One of these areas is the clarity and communication around our licensing models. This is something we will address and are actively working to improve.
Your feedback is invaluable to us, and we want to extend a heartfelt thank you to everyone who took the time to participate in the survey. We are committed to acting on your input, so stay tuned as we continue this work. And if you have any feedback for us, don’t hesitate to contact us.
“Great competence, very friendly, and easy to work with. Problem solving with agility.”
“They are friendly, knowledgeable, service driven and incredibly determined to solve problems.”
“Their level of dedication and creativity in projects is impressive.”
“Great software. Very professional and helpful. Great support.”
“They are reliable and always deliver what we agreed on time.”
“Great technical ability, Great products, and easy to work with.”
“They always solve our problems. Fast development. And good support.”
“Carmenta finds a solution to all problems.”
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