Carmenta Public Safety now a part of CSAM
Carmenta Public Safety solutions are now part of CSAM Health Group.Read more about CSAM
Every second counts
Being in the right place with the right resources as fast as possible saves lives, reduces suffering, and prevents unnecessary property damage. But this requires clear communication and smart management of limited public safety resources. Our complete software solutions provide just that – robust systems for managing every aspect of emergency response.
Powering 112 systems across Europe
As technology evolves, 112 dispatch and response systems need to keep pace - while remaining unquestionably functional and reliable. Our primary software product, CoordCom, is relied on to power emergency telephone lines across Europe and the rest of the world. In Sweden, the CoordCom-based SOS Alarm 112 operation serves 10 million citizens and is well known to have set the gold standard for emergency systems of this nature. In total, CoordCom serves as the emergency response system for 11% of the EU's citizens.
Unified solutions, scaled to your needs
How many people do you need to serve? Public Safety solutions can be adapted and scaled to your needs, with scope ranging from single-user up to a system that serves thousands of users with the highest possible level of availability. CoordCom has integrated functions for telephony, radio and data communication. Importantly, the system can be adapted to your specific needs and local working procedures.
In the field
Use cases for Carmenta's public safety solutions
Our way to mission success
When a mission begins, every second is vital, and all decisions may have major consequences. Carmenta and Ortivus (our partner) are creating a total solution that provides everyone in the prehospital workflow with complete decision support. The result is a more efficient workflow and updated information for everyone involved.
Medical, fire and police dispatching
From the first call to first responders arriving at the scene — this can seem like a lifetime for those waiting on the other end of the line.
Maritime search & rescue operations
When an accident occurs at sea, rescue operators need to know what has happened, the geographical position of the incident, and who needs help. This information then needs to be shared with the right people and services, even when it is continuously updated.
For an ambulance, arriving at the wrong address isn't an option. Precise navigation means everything.